Field Service Coordinator

Company Background:

Founded in 1968, Applied Energy Systems is the premier gas delivery systems, solutions, and service provider.  As a small manufacturing company serving thousands of customers domestically and worldwide, we form long standing relationships with our clients, providing them with the gas delivery equipment excellence they need to scale their businesses from the earliest stages of innovation to their emergence as global market leaders.

Position Overview:

The objective of this position is to provide scheduling, administrative, secretarial, and coordination support to our Applied Services team. Applied Services is Applied Energy System’s comprehensive field services division, providing a full range of site services- from high and ultra-high purity process piping installation, to analytical testing, equipment commissioning, training, maintenance and repairs.

Responsibilities Include:

• Effectively oversee, track, and coordinate field service activities, schedules, and time
• Support field service personnel when they are on-site
• Act as a contact person for customer during open jobs
• Order project materials and components
• Maintain field inventories
• Create and manage accurate project files and documents
• Interface and correspond with customers regarding project status and schedule
• Track project costs and man-hours
• Collect, review and submit expenses reports for the team
• Assemble field proposals and submittals
• If work scope changes, communicate with customer and Customer Service/Sales regarding change orders and financial impact
• Interact internally with Sales, Engineering, and Production to coordinate equipment deliveries and site schedules
• Generate job profitability reports
• Make travel arrangements as needed
• Assist with closing out projects and sending customer required documentation
• Schedule meetings as necessary
• Manage the jobs in company MRP/ERP system

Essential Skills:

• Strong sense of urgency and responsiveness
• Demonstrate flexibility and a dedication to accuracy
• Excellent written and verbal communication skills
• Organized with an ability to multitask between several projects and teams
• Proactive and independent
• Resourceful with a positive attitude

Required Experience:

• High school degree or higher is preferred
• 1 – 2 years’ customer service and/or secretarial experience or 1-2 years’ in construction and/or contracting administrative support position
• Excellent computer skills including Microsoft Word, Excel, Office, Project and Outlook
• Mathematical aptitude

Benefits:

• Paid Time-Off- Personal, Sick, Vacation, Holidays
• Health, Dental, and Vision Insurance
• Life and Long Term Disability Insurance
• 401(k) Plan
• Education Reimbursement Program
• Compensation is based upon experience

If you are interested in this position, resumes and/or inquiries can be forwarded to jobs@appliedenergysystems.com.